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About Sund Media
- The company is headquartered in Oskarström, Sweden. The company's organization number is 969615-9665.
- If you want to get in touch with us, send an email with your case and your contact information to info@sundmedia.se and we will get back to you shortly.
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Subscription
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In the case of Monthly Subscriptions, the monthly amount will be charged automatically each month.
The subscription continues until it is terminated but is still valid until the end date of the current period, after which no new charges will be made.
For monthly subscriptions, card payments are possible.
When a new customer choose a monthly subscription, a 14 days free trial period is included.
If the subscription is canceled before the end of the trial period, it costs nothing for the customer.
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With Yearly Subscription, you only pay at the time of ordering and the subscription is then valid for a full year.
There is no automatic renewal, but the customer can order a new subscription at the end of the period.
Here you can pay via bank, invoice or card.
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Ordering
- By ordering a subscription with us, you also agree to our terms of purchase.
- When you have completed your order, an order confirmation will be sent to your e-mail address. In the confirmation, you will find all information about the subscription such as login information, price, type, validity and scope.
- If there is any error in the order confirmation, you must contact us immediately via e-mail to info@sundmedia.se.
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Delivery
- Delivery takes place digitally by e-mail and is the order confirmation that is sent after the order has been completed.
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Prices
- All prices in the Swedish-language store are stated in SEK, including 25% VAT.
- Prices in the English-language store are set at EUR or USD depending on the customer's domicile. Prices include VAT and the percentage is governed by the country in question.
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Right of withdrawal
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When buying digital products, unlike physical goods, there is no right of withdrawal. This applies to all the subscriptions and login details that are sent automatically in connection with a purchase.
The normal 14-day right of withdrawal for distance trading does not apply to our products due to their nature according to 2005: 59 Chapter 2 § 11:11 Act on distance contracts and contracts outside business premises (2005: 59) due to the nature of the product.
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The consumer waives the right of withdrawal when an order is placed.
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When purchasing a monthly subscription, new customers receives a 14-day free trial period before the first charge is made.
If the customer cancels his subscription no later than the 14th day, no costs will be charged to the customer.
This is a way for the customer to try the products and in a way an opportunity to exercise a right of withdrawal if the customer is not satisfied.
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Cancellation
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When an ordered subscription is cancelled by the customer, it proceeds to the subscription's end date after which it is considered terminated and the customer can no longer use our web programs.
For monthly subscriptions, this also means that no new automatic charges will be made.
We will also not refund any money for time between the cancellation date and the end date of the subscription.
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Information about Cookies
- According to the Electronic Information Act, visitors to a website must for information purposes be informed that cookies are used. The information in the cookie can be used to follow a user's browsing. A cookie is a small text file that the website you visit requests to be saved on your computer to provide access to various functions. You can set your browser to automatically refuse cookies. More information can be found on the Swedish Post and Telecom Agency's website.
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Personal information
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By shopping at Sund Media, you accept our data protection policy and our processing of your personal data. We protect your privacy and do not collect more information than necessary to process your order.
We never sell or pass on your information to third parties without legal basis.
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Sund Media is responsible for the processing of personal data that you have provided to us as a customer. Your personal data is processed by us to be able to handle your order and in those times when you have requested newsletters or promotional offers - to be able to adapt the marketing to your individual needs.
Here you can read more about our Privacy Policy.
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Changes to Sund Media's terms of purchase
- We reserve the right to make changes to the terms at any time. Changes to the terms will be published online on the website. The changed terms are considered accepted in connection with orders or visits to the website.
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Dispute and choice of law
- In the event that a dispute cannot be resolved in agreement with the company's customer service and the customer, you as a customer can turn to the General Complaints Board, see www.arn.se. For residents of an EU country other than Sweden, complaints can be submitted online via the EU Commission's platform for mediation in disputes, see http://ec.europa.eu/consumers/odr
- In the event of a dispute, we follow decisions from ARN or the corresponding dispute resolution body.
- Disputes concerning the interpretation or application of these general terms and conditions shall be interpreted in accordance with Swedish law and order.
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